Your ecommerce brand was built to grow.Your revenue system should be too.
RetainLabs is an ecommerce revenue intelligence and growth company helping ambitious direct-to-consumer brands build the systems, strategies, and technology that increase customer lifetime value, improve retention, and create sustainable, predictable growth.
We don't measure success by open rates or clicks. We measure it by revenue, repeat purchases, and stronger customer relationships.
Certified expertise across the tools that power modern customer journeys.
Real results. Real revenue.
We've helped ecommerce brands:
- Generate $91,000+ in attributed email revenue every month
- Increase email revenue from $40,000 to $93,000
- Identify $980,000 in untapped revenue from a single strategic audit
- Manage email programmes with over 1.2 million subscribers
- Build retention systems for brands across multiple industries
Growth doesn't stop at the first purchase.
Most ecommerce businesses spend thousands attracting new customers while overlooking the greatest opportunity already inside their business.
Revenue leaks happen when customer journeys aren't intentionally designed.
Customers buy once and never return.
Email becomes an afterthought instead of a revenue channel.
Marketing channels operate in silos.
Teams make decisions without clear customer insights.
Growth becomes more expensive, less predictable, and increasingly difficult to sustain. The problem usually isn't customer acquisition — it's the systems that should be turning customers into loyal advocates.
We believe better systems build better businesses.
Campaigns create short-term wins. Systems create long-term growth. At RetainLabs, every recommendation starts with one question:
"How do we help this business generate more revenue from the customers it already has?"
That's why we combine lifecycle strategy, automation, AI, customer intelligence, and data-driven decision making into one integrated growth system. Because sustainable growth isn't built through isolated tactics — it's built through connected systems.
Everything you need to grow revenue after the first sale
Retention Strategy
Keep more customers coming back with a clear retention plan built around your business goals.
Lifecycle Marketing
Guide customers from their first purchase to becoming loyal, repeat buyers.
Email Marketing & Automation
Welcome flows, abandoned cart, post-purchase, win-back, newsletters, and more.
Shopify & Klaviyo Setup
Store and Klaviyo built right from day one — integrations, flows, and tracking configured to sell.
SMS Marketing
Email's fastest-growing partner channel — reach customers where they're most responsive.
Email Copywriting
Emails that sound like your brand, connect with customers, and drive more sales.
Revenue Audits
A deep review of your email, automation, journey, and retention to uncover missed revenue.
Growth Consulting
A strategic partner to help you build a smarter growth plan for your ecommerce business.
Find out how much revenue your store could be making.
Most ecommerce brands don't know how much revenue they're leaving on the table. Our free Ecommerce Revenue Calculator estimates your store's revenue potential and highlights opportunities to grow.
In just a few minutes, you'll discover:
- Your estimated monthly revenue potential
- Where your biggest opportunities are
- Practical insights to improve retention and repeat purchases
How we help you grow
Discover
We learn about your business, customers, and goals to identify where you're losing revenue.
Build
We create a strategy tailored to your business, including email, SMS, automation, and retention.
Launch
We implement the systems, campaigns, and automations needed to drive results.
Optimise
We continuously improve performance using real data to help you grow over time.
Real brands. Real revenue. Real results.
$91,000 in attributed email revenue — every single month.
From inconsistent sends to a fully systematised email revenue engine.
Email revenue doubled — from $40,000 to $93,000.
A complete audit and automation rebuild that transformed their email channel.
$980,000 in email-attributed revenue unlocked from a single audit.
A deep strategic review that found nearly a million dollars hiding in plain sight.
Why brands choose RetainLabs
We specialise in ecommerce
We focus on one thing: helping ecommerce brands increase revenue through better retention and lifecycle marketing.
We focus on revenue
We don't chase vanity metrics. Every strategy we recommend is designed to help your business grow.
We build systems that last
Instead of one-off campaigns, we build marketing systems that continue generating results long after they're launched.
We back every decision with data
From customer behaviour to campaign performance, we use data to guide every recommendation.
We keep improving
Growth doesn't stop after launch. We continue testing, refining, and optimising to help your business perform even better.
What our clients say
"Dorcas transformed our email marketing strategy. Within months we saw a significant increase in revenue and customer engagement."
"Professional, strategic, and easy to work with. RetainLabs became an extension of our marketing team."
Selected work
On-brand, conversion-focused email templates built for DTC stores.
Ready to grow your ecommerce revenue?
Whether you're looking to improve your email marketing, increase repeat purchases, or discover how much revenue your store could be generating, we're here to help.